Help desk

To create an account in the recruitment system:

• A private email address is required to create an account, receive information about the recruitment process, and later receive login credentials for SANnet and the Student Zone.
• The password set during the recruitment process will only be used for logging into the recruitment system. (The password should meet the following criteria: at least 8 characters, lowercase and uppercase letters, a number, and a non-alphanumeric character.)

An activation link for the recruitment account will be sent to the email address provided during the recruitment process. If, after checking your inbox, spam, or "other" folders, you do not find the email with the activation link, and searching your mailbox using the keywords “SAN University” or “SAN” also does not return any results, please contact us:

Phone: +48 517-679-577 
Email: admission@sanedu.pl

If your account in the recruitment system gets blocked, please contact the Admissions Office at admission@sanedu.pl.

First, ensure you are following the instructions available on our webpage (the required documents section on the university website should be provided). If you are following the instructions correctly but still cannot upload the documents, please contact us at admission@sanedu.pl.

Each student will receive a separate email at the email address provided during recruitment with login credentials for SANnet and the Student Zone. These credentials may be sent a few days before the start of the academic year.

Your SANnet account will allow you to log into the following applications:

Virtual University – Check your grades and other academic information: https://wu.san.edu.pl

Office 365 – Access the full, free version of Microsoft Office for the duration of your studies, email, and Teams for online classes: https://office.com

Online Library – Access IBUK Libra and EBSCOhost: https://ibuk.san.edu.pl, https://ebsco.san.edu.pl

SAN Intranet – A collection of useful tools, guides, and password reset options: https://intranet.san.edu.pl

If you do not see the email with your login credentials, first check your spam or other folders, or search your mailbox using the keywords “SAN University” or “SAN.” If you still cannot find the login details for the Virtual University, contact the IT Department at helpdesk@san.edu.pl.

Login details:

SANet Identifier: studentIDnumber@student.san.edu.pl
Example for students: 123456@student.san.edu.pl

Initial password (first login): Sent in an email to the student

Password requirements:
✔ At least 8 characters
✔ Cannot contain the user’s name or surname
✔ Cannot be the same as a previous password
✔ Must include:

• Lowercase letters
• Uppercase letters
• Numbers
• (Optional) Special characters

You can activate your account and change your password:
During your first login at https://office.com
On the SAN Intranet via this link: https://adfs.san.edu.pl/adfs/portal/updatepassword

Instructions: https://sway.office.com/QIvln4cwh2QL7Noc
(Alternatively, a PDF guide can be attached or linked to the university website.)